Real Time Performance, Availability, Capacity, Configuration and Security Event Monitoring, Management and Reporting
Leverage Unified Communications and Collaboration domain knowledge and experience to leverage emerging technology solutions the enable your business
24x7 Service Desk operations supporting end user requests and issues relating to physical and soft UCC assets and services
Real time detection, classification, root cause analysis and resolution of performance, availability, configuration and security incidents that threaten Unified Communications and collaboration services
Obtain real time and historical information and intelligence defining Unified communications service quality, availability and capacity